Reference
System Map
Every moving piece on one page: how an account is built, how a registrant enters, and how their status advances.
The system map
GoHighLevel responsibilities
- Registration forms
- Event fields
- Tags
- Pipelines
- Scheduled SMS and email
- RSVP processing
- Attendance processing
- No-show and cancellation nurture
- Advisor appointment tracking
- Stop-nurture actions
CloseBot responsibilities
- Answering natural-language SMS replies
- Event logistics questions
- RSVP hesitation questions
- Future event questions
- Post-seminar follow-up questions
- Compliance deflection
- Sharing the advisor booking link when permitted
- Escalating questions when information is unavailable
Registration flow
Status timeline
Registered
The lead submitted the registration form. Confirmations sent, opportunity created, reminders scheduled.
RSVP Confirmed
The lead confirmed attendance. Logistics reminders continue; no appointment pitch.
RSVP Maybe
The lead is undecided. Warm, low-pressure follow-up focused on removing obstacles.
RSVP Declined
The lead will not attend this event. Offer a future seminar or a direct advisor appointment.
Canceled
The lead canceled after confirming. Offer another date, then the direct booking option.
No Show
Marked after the event. Warm, nonjudgmental follow-up with future dates and the booking link.
Attended Did Not Book
The lead attended but did not schedule. Follow-up questions answered; personal review offered naturally.
Advisor Booked
A personal review is scheduled. Preparation support only — no additional pitch.
Stop Nurture
All outbound nurture ends and CloseBot does not respond.
Need the detail behind any step? Start with Module 1.